National Services Technical Coordinator at Staley Technologies

Compensation

$20 – $27/hr

Setup: Remote, Hybrid
Location: Little Rock, Arkansas
Type: Full-time
Posted: Mar 10, 2026

Description

The National Services Technical Coordinator at Staley Technologies manages and coordinates service calls to resolve technical issues efficiently. This role involves communicating with customers, scheduling service technicians, tracking progress, and maintaining accurate records. The coordinator ensures customer satisfaction by handling service requests, preparing estimates and proposals, and resolving complaints.

Required Skills

Strong technical aptitude
Excellent organizational skills
Exceptional communication and interpersonal skills
customer-centric approach
Proficient in using Microsoft Office
Salesforce
Problem-solving skills

Additional Information

Preferred Qualifications: Associate’s or Bachelor’s degree in a technical field.
Strong technical aptitude and the ability to understand and explain technical issues.
Excellent organizational and multitasking skills, with the ability to prioritize and manage multiple service calls simultaneously.
Exceptional communication and interpersonal skills, with a customer-centric approach.
Proficient in using Microsoft Office, Salesforce and other relevant tools.
Ability to work independently and as part of a team in a fast-paced environment.
Problem-solving skills and the ability to handle stressful situations calmly and effectively.
Availability to work flexible hours, including evenings and weekends, as needed.

About Staley Technologies

Staley Technologies

structured cabling and technology deploymentLittle Rock, Arkansas

About our company. Staley Technologies exceeds expectations by building concentrated customer relationships. Our customers are our priority and our passion.

Open roles: 84
Founded: 1951

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