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Network Customer Relationship Manager at AppDirect

Department: vCom Operations Management

Language
Location
El Salvador
Level
mid
Posted

Description

AppDirect is hiring a Network Account Manager to manage a portfolio of network customer accounts, protect revenue, strengthen retention, and grow bookings through renewals, upgrades, and new sales. The role owns re-term, renewal, and upgrade opportunities; recommends network and telecom solutions; coordinates carriers and vendors; escalates customer issues; and manages account documentation and pipelines. Candidates need at least three years of client relations or account management experience, one year of B2B sales experience, and experience with telecommunications, network, internet, data, cloud, or related technology solutions.

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