Network Infrastructure Support and Maintenance at managementapps

Location: Carlisle, Pennsylvania
Type: Contract

Description

Management Applications, Inc. is looking for contract professionals to join their team for the PA Department of Human Services. The role involves supporting and maintaining network infrastructure, including server management, network status monitoring, disaster recovery, backup, and various software upgrades. Candidates should have extensive experience in IT support, networking, and cybersecurity.

Required Skills

Server, Network and IVR Support
Monitor Network Status and Resolve Issues
Server Management, Upgrade and Expansion
Server Security
Management and Support of Network Software (Upgrades, Patches)
LAN interfaces to local county data processing networks
Voice Gateways (IVR System, Inbound/Outbound Calls)
Cisco Call Managers and IVR Platform
Content Delivery Network
End User and Desktop Support (Help Desk Level 1-3)
Manage User Accounts
Network Implementation, Installation, Relocation (Including Remote Sites)
Desktop/PC/Workstation Support
Email/Exchange Support (4000 mailboxes)
Citrix Connectivity
Print Support and Management
Security/VPN/Firewall
Asset Tracking
Project Management
Knowledge Transfer

Additional Information

Required Previous Experiences: Five (5) years of experience in managing the day-to-day operations and support of a client infrastructure network of similar size and scope as the PACSES Client Infrastructure Network.
Installing, configuring and troubleshooting Windows platform server.
Hands-on experience in network design, the installation and configuration of fiber and cat 6 wiring, routers, and layer three switches.
Implementing router-to-router VPN encryption and Internet security solutions including PIX.
Three (3) years of experience in workstation and desktop configuration, and setup and basic LAN implementations.
Preferred Qualifications: Information Technology Infrastructure Library (ITIL) v3 certification (Foundation level or higher).
MCSE Certification for Windows Server 2008, MCSE Certification for Windows Server 2012.
Web-based ACNS version 5.1 or higher. Content Engines, Content Delivery Manager and Content Router.
Utilizing CISCO monitoring tools and products · CCENT (Cisco Certified Entry Networking Technician) Certification, or Higher.
CCNP (Cisco Certified Network Professional), CCVP (Cisco Certified Voice Professional), CCSP (Cisco Certified Security Professional), or CompTIA Security (+) Accreditation.
Experience in using ServiceNow is preferred.