The Network Operations Analyst will provide first-line network health management and event triage in a 24x7 NOC environment. The role monitors alarms and incidents, prioritizes and resolves issues, documents tickets, escalates major problems, coordinates with engineering and management, and supports process improvements. It is a six-plus-month onsite contract in Syracuse, New York, with rotational third- and second-shift schedules and occasional reimbursed travel.
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