Description
NOC Engineer responsible for maintaining a stable and secure IT environment, improving network performance, and reducing manual work through scripting, automation, reporting, and patch management. The role includes developing automation solutions, self-service tools, and reports for NOC and Service Desk operations using platforms such as Power BI, BrightGauge, Kaseya VSA, Addigy, and Intune, while collaborating with IT teams and supporting clients with best practices and troubleshooting.
