Description
Hewlett Packard Enterprise is hiring a Network Support Engineer in Heredia, Costa Rica, to support high-priority Juniper Networks customers on MX, PTX, and ACX products. The role involves troubleshooting complex network issues, restoring services, collaborating with technical teams, participating in customer meetings, documenting solutions, and contributing to product feedback. It is a hybrid position requiring an average of two days per week at an HPE office, with a bachelor's or master's degree in electrical engineering, computer science, or an equivalent field, and at least three years of network support experience, including two to three years supporting large IP networks.
