Description
Node4 is hiring a Network Support Engineer to provide reactive network support across customer environments. The role focuses on diagnosing and resolving incidents, restoring services, managing tickets and SLAs, configuring routers, switches, firewalls, and wireless infrastructure, and escalating issues with clear diagnostics. The position requires network support or IT support experience, LAN/WAN knowledge, ticket-driven SLA experience, exposure to platforms such as Cisco, Juniper, or Fortinet, and strong troubleshooting and communication skills. It offers hybrid working and medical or health cash-plan benefits.
