Description
Superloop is hiring a Network Support Engineer for a mid-volume call center role supporting its consumer internet and voice services. The position handles sales enquiries, order processing, service qualification, customer troubleshooting, internet and voice setup, and documentation across phone, chat, and email channels. It requires customer care and web-chat experience, basic networking knowledge, communication skills, and a relevant IT, sales, networking, or electrical engineering qualification; telco/ISP experience is advantageous. The role offers a flexible arrangement of three office days and two home days.
