Description
Amazon is hiring a Network Operations Center Engineer to provide tier 1 support for software-defined network services on Amazon Leo’s global satellite network. The role involves responding to and escalating network incidents, troubleshooting connectivity, performance, and security issues; supporting deployment and onboarding of network infrastructure; monitoring performance and uptime; building operational tools and procedures; managing severity 2 and 3 tickets; and collaborating with network, software, and security teams. The position requires at least four years of technical support experience, large-scale network engineering experience, knowledge of internet fundamentals and cloud computing, and a relevant bachelor’s degree or equivalent networking and troubleshooting experience.
