NHS Pension Administrator at Civica

Setup: Remote, Hybrid
Location: Belfast City, Northern Ireland
Type: Full-time
Posted: Jun 18, 2026

Description

Civica is seeking a NHS Pension Administrator to join their team in Belfast. This role involves managing pension administration tasks, providing excellent customer service, and resolving member inquiries. The successful candidate will utilize Civica's payroll platforms and contribute to accurate and timely service delivery.

Required Skills

Data Input
Filing
Information Processing
Customer Service
Benefit Statement Generation
Member Enrollment
Refund Request Handling
Retirement Guidance
Application Submission
Mail Distribution
Microsoft Excel
Microsoft Word

Additional Information

Required Previous Experiences: delivering excellent customer service, in a customer focused environment
working within a customer focused environment
Preferred Qualifications: Working knowledge of Microsoft Excel and Word
Ability to prioritize and remain calm under pressure
Ability to communicate clearly and effectively
Accuracy and attention to detail
Understand the need to follow established procedures
Ability to use own initiative within a team environment
Ability to use time effectively