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NICE CX One Engineer at Miratech1

Department: EngineeringSeniority in posting: senior

Setup
Remote
Location
Chennai, Tamil Nadu
Type
Full-time
Level
mid
Posted

Description

Miratech is hiring a NICE CX-One Developer to support a large-scale healthcare customer experience transformation. The role involves designing and implementing NICE-based routing and IVR solutions, developing secure and compliant applications, migrating legacy call center systems to omnichannel platforms, coordinating releases and testing, integrating APIs, providing technical support, and collaborating with architecture and other technology teams. The position requires at least three years of NICE InContact CXOne and NICE CXOne Studio scripting experience, along with cloud, virtualized systems, business-requirements, communication, and troubleshooting skills. It offers remote work, health insurance, language courses, and a relocation program.

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