Description
Miratech is hiring a NICE CX-One Developer to support a large-scale customer experience transformation initiative for a healthcare client. The role involves designing and implementing NICE-based routing and IVR solutions, developing secure and compliant applications, migrating legacy call center systems to modern omnichannel platforms, coordinating releases and testing, integrating with backend systems through APIs, and providing technical support and troubleshooting. The position requires at least three years of NICE InContact CX-One and NICE CXOne Studio scripting experience, along with cloud, virtualized systems, business-requirements, communication, and teamwork skills. It offers remote work, health insurance, language courses, and a relocation program.
