Description
The Front Desk Agent handles end-of-day accounting, payment processing, guest check-ins, room assignments, key issuance, telephone and wake-up-call service, room availability sales, and receipt and bank procedures. The role also requires guest service, professional communication, confidentiality, safety reporting, and adherence to company policies. A high school diploma or G.E.D. and less than one year of related work experience are preferred; no supervisory experience or license or certification is required.
