Description
boxxe is seeking a NOC 3rd Line Technical Team Leader to lead a team of senior Network Operation Centre (NOC) Engineers. The role involves monitoring, maintaining, and resolving complex network issues using Cisco, Fortinet, and Palo Alto technologies. This leader will drive high-quality service delivery, ensure operational excellence, champion process and technical improvements, and guide junior staff. They will also act as a technical escalation point, working closely with first and second-line teams to reduce escalations.
