Description
Lenskart is building a new 24x7 Network Operations Center (NOC) and Production Support team to monitor and support production infrastructure, applications, and services. The role performs production monitoring, alert validation, L1 troubleshooting, log and dashboard analysis, incident management, SLA-based escalation, shift handovers, and coordination with DevOps, infrastructure, cloud, network, and application teams. It also supports Linux, AWS cloud infrastructure, Docker/Kubernetes environments, APIs, DNS, HTTP/HTTPS, load balancers, and operational process improvement.
