Summary from listing
The Operations Supervisor leads 24x7 operational teams in a global service operation center, overseeing network performance monitoring, incident response, service restoration, SLA compliance, team guidance, vendor coordination, and process improvement. The role requires a university degree in electronic or information technology engineering with four years of data center or data communications experience, or an alternative engineering or City & Guild certificate with eight years of relevant experience, along with strong technical, leadership, communication, and problem-solving skills.
