Description
FirstLight is hiring a NOC Technician I to monitor and maintain its FirstLight Core Network, perform initial network triage, troubleshoot and repair routers and switches, test carrier routes, and document network events. The role requires 24-hour network health surveillance, ticket resolution, customer follow-up, and the ability to work during network disruptions, including Sunday-Thursday, 10 a.m.-7 p.m. The position offers remote and hybrid flexibility for candidates located within FirstLight's service area.
