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Non-Clinical Case Manager (Patient Support Program) FTC at Atlantis Health

Department: Contact Centre

Setup
Remote
Location
Ohio
Type
Full-time
Level
mid
Posted

Description

Atlantis Health is hiring a Non-Clinical Case Manager to coordinate patient support services, facilitate therapy initiation and ongoing adherence, and serve as a primary contact for patients, caregivers, healthcare providers, and internal stakeholders. The role handles phone, video, and digital communications; motivational interviewing; CRM documentation; HIPAA and adverse-event reporting; insurance and affordability navigation; and referrals to financial assistance and community resources. It is an FTC position of up to 40 hours per week, based in a hybrid team in Millburn, New Jersey, and requires at least two years of relevant healthcare coordination or patient-support experience, an associate or bachelor’s degree in a related field, and the right to work in the United States.

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