Description
New Zealand Police is hiring 105 Non-Emergency Communicators for its Paraparaumu call centre. The role handles public calls about burglaries, scams, vandalism, people in distress, and other emergencies; communicators must listen empathetically, assess caller needs, make decisions under pressure, and coordinate appropriate police responses. It is a permanent, full-time shift role covering 24/7 operations on a six-day-on, four-day-off roster, with training salary of $64,161 increasing to $72,112 after 15 weeks of training. Applicants need computer skills, relevant experience, strong communication and decision-making abilities, and must complete an online psychometric test. Intakes began on 13 January 2027, and the advertised closing date was 30 September 2026.
