Description
The Program Coordinator supports the Program Director in administering and operating the NY Connects Brooklyn program, with primary responsibility for quality assurance, documentation compliance, data integrity, performance monitoring, contractual deliverables, operational coordination, reporting, and staff support. The role reviews client records and service documentation, tracks referrals and service requests, monitors program performance, maintains databases and dashboards, prepares compliance and performance reports, and assists with audits and corrective actions. It reports to the Program Director and requires a bachelor’s degree in a relevant field, experience with aging services and quality assurance, and familiarity with electronic case management and NYC Aging-funded programs.
