Observability / DevOps Advisor at Intact

Compensation

CA$101,800 – CA$124,400/yr

Setup: Hybrid
Type: Full-time

Description

Intact is looking for an Observability / DevOps Advisor to join their SRE & Operational Intelligence team. The role involves supporting teams during production incidents, preventing future ones, and enhancing observability platforms. The advisor will leverage observability platforms and industry best practices, focusing on CI/CD pipelines and artificial intelligence usage.

Required Skills

Observability Platforms
Industry Best Practices
CI/CD Pipelines
Artificial Intelligence
Terraform
Dynatrace
Elasticsearch

Additional Information

Required Previous Experiences: At least 5 years of experience in a developer, DevOps, and/or observability role
Strong experience and interest in support and operations, ideally in a large enterprise environment with multiple cross-functional teams
Solid experience designing CI/CD pipelines with Terraform, including designing and maintaining modules that facilitate pipeline adoption and reuse
Experience using artificial intelligence in an enterprise or software development context (ML, GenAI, and AI agents)
Preferred Qualifications: Experience with Dynatrace or similar application and service observability (APM) solutions
Experience with Elasticsearch or similar log management solutions
Experience producing and working with telemetry signals (traces, logs, metrics, events, etc.)
Experience with IT service management (ITSM), configuration management (CMDB), incident management, and notification platforms
Experience defining KPIs and service level objectives (SLA, SLO, SLI)
Experience with AWS, Azure, GCP, Kubernetes, and OpenShift
Experience with networking, routing/switching, and cybersecurity infrastructure
Experience in Java, Python, and SQL
Experience with diagramming, dashboards, and reporting
Experience delivering team training and knowledge transfer
Experience in cybersecurity and vulnerability detection