Off-Platform Payment Operations Manager at Grab

Seniority in posting: senior

Setup: On-site
Location: Pasig, Metro Manila
Type: Full-time
Level: lead/mgmt
Posted: Sep 4, 2026

Description

Grab is hiring an Off-Platform Payment Operations Manager to lead payment strategy, commercial execution, partner and fleet operations, collections, settlement, reconciliation, dispute management, and process automation. The role connects payments with transport and EV fleets, merchant partnerships, acquiring opportunities, and operational governance, requiring a bachelor's degree and at least five years of relevant experience in payments, fintech, acquiring, banking, transport, mobility, or related fields.

Required Skills

Payment strategy
Commercial execution
Settlement
Reconciliation
Process automation
Stakeholder management

Additional Information

Minimum Education: Bachelor's degree in Business, Finance, Economics, Operations, Engineering, or a related discipline
Required Previous Experiences: At least 5 years of experience in payments, fintech, acquiring, banking, transport, mobility, or related industries
At least 5 years of experience spanning strategy, commercial management, business operations, product operations, fleet operations, or program management
Preferred Qualifications: Direct experience with payment acquiring, processing, merchant acceptance, e-wallets, cards, QR payments, or alternative payment methods
Hands-on knowledge of payment flows, collections, settlement, reconciliation, disputes, fraud, and regulatory requirements
Background in EV operations, fleet management, mobility, logistics, or vehicle service ecosystems
Proven track record in operational process automation, new market launches, or scaling payment solutions
Translation Company Name: Grab