Description
The Site Manager is responsible for the daily operations of a small- to medium-sized site and for managing a small team of direct reports. The role oversees contracted services such as copy, courier, managed print, hospitality, imaging, and mail services; manages production labor and quality targets; supports SLA achievement and customer satisfaction; ensures staffing, compliance, training, and performance development; and coordinates with customers, sales, and Ricoh support teams. The position requires a high school diploma or GED, three to five years of related B2B or technical experience, three to five years of customer-facing experience, and two years of managerial experience is preferred.
