Description
The Customer Service Order Entry Specialist supports customer service operations by maintaining accurate order entry, system data, and order-processing workflows across multiple platforms. Responsibilities include supporting customer service representatives, entering and validating order information, processing credits and returns, handling order transfers and RMA/REP creation, verifying customer call-out orders, and creating workflow automation with VBA, Google Script, and Python. The role requires a business graduate, 1–2 years of service-industry experience, strong communication and planning skills, and willingness to travel to customer factories.
