Omnichannel Operations Coordinator at Roots

Roots is hiring an Omnichannel Operations Coordinator to support the day-to-day execution of omnichannel operations across digital and retail channels. The role coordinates order management and fulfillment activities, generates business reports, supports forecasting and capacity planning, troubleshoots order and application issues, manages gift cards and chargebacks, oversees payment platforms and e-wallets, and collaborates with third-party logistics and external vendors. The position requires a bachelor's degree or diploma, preferably in Business, Marketing, or a related field, and 1–3+ years of experience in omnichannel retail, e-commerce operations, or retail systems support.