Omnichannel Operations Manager at KHAITE

Compensation

$110,000 – $120,000/yr

Location: New York, New York
Type: Full-time
Posted: Jun 5, 2026

Description

KHAITE is seeking an experienced and highly analytical Omnican Channel Operations Manager to lead and optimize operational execution across their Direct-to-Consumer business, including eCommerce, Retail Stores, Personal Shopping, and Fulfillment. This role involves overseeing order management, inventory accuracy, system optimization, and cross-functional leadership to ensure seamless customer experiences and operational excellence.

Required Skills

organizational skills
project management skills
communication skills
stakeholder management skills
problem-solving skills
operational excellence
customer experience
Microsoft Excel
ERP
OMS
WMS
POS
eCommerce platforms
analytical and reporting capabilities

Additional Information

Required Previous Experiences: 5–8+ years of experience in Omnichannel Operations, Retail Operations, eCommerce Operations, Logistics, Supply Chain, or Customer Experience Operations
Proven track record managing cross-functional operational initiatives and driving process improvements.
Experience partnering with third-party logistics providers and managing fulfillment operations.
Strong understanding of omnichannel retail concepts, inventory management, order management, and customer fulfillment.
Preferred Qualifications: Experience working within a luxury, fashion, retail, or consumer goods environment strongly preferred.
experience with RLM and Shopify is highly preferred.

About KHAITE

KHAITE

womenswear and accessoriesNew York

KHAITE is a way of looking at the world. Shaped by formative encounters, cultural touchstones, and secret desires, this point of view comes to life through womenswear and accessories that find confidence in contrast.