Description
HeiTech Services is hiring an on-call Customer Service Representative / Biometrics (Fingerprinting) Technician in Charlotte, North Carolina to support USCIS Application Support Center operations. The role involves completing biometrics registration, verifying applicant access, and providing front-line customer service in a high-paced government service environment. It is a casual on-call position with no guaranteed hours, requiring weekday availability, English fluency, basic computer and typing skills, a high school diploma or equivalent, customer service experience, and the ability to obtain a government suitability clearance.
