Summary from listing
The Associate Technician supports and manages IT systems and services, resolves incidents and service requests, coordinates hardware and software provisioning, onboarding, offboarding, remote support, and device troubleshooting. The role also manages asset inventory, vendor reparations, device replacements, and electronic scrap disposal, while providing customer and internal IT support. Candidates need problem-solving, customer-service, SAP, Microsoft Office, Microsoft Teams, communication, organization, and analytical skills, along with Canadian work eligibility and a security clearance requiring at least 10 consecutive years of Canadian residence.
