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On-Site IT Support Technician - Costa Rica at Unisys

Type
Full-time
Level
not_specified
Posted

Description

Unisys is hiring an On-Site Support Technician in Montevideo, Uruguay, to provide in-person IT support to end users. The role handles incidents, manages ServiceNow tickets, diagnoses hardware and software issues, performs preventive and corrective equipment maintenance, replaces components, supports Dell and Lenovo equipment, and manages vendor warranties while meeting SLAs. The position is on-site Monday through Friday from 8:00 a.m. to 5:00 p.m., with no on-call shifts, and requires a technical degree, on-site support experience, ticketing knowledge, and computer-equipment maintenance experience.

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