Description
HELPLINE is hiring an Onsite Support Technician (TSP) based in Chalon-sur-Saône to provide onsite end-user support, handle IT requests and incidents, troubleshoot workstations and peripherals, participate in workstation deployment, manage Level 1 and 2 incidents, escalate complex issues, and maintain tickets. The role requires a higher education degree in IT, several years of onsite support experience, technical skills including ticket management, Office 365, and Windows, along with a driver’s license for occasional travel. Benefits include health insurance, 50% coverage of commuting costs, meal vouchers, a referral bonus, training, and internal mobility.
