Description
HELPLINE is recruiting an On-site Support Technician to work at a client's headquarters in Valenciennes and its branches. The role provides first-line user support through phone, chat, and email; resolves and closes IT incidents; handles workstation hardware and software issues; deploys and configures equipment; provides network, access, telephony, and meeting-room support; and manages users in Active Directory. Candidates need initial on-site support or helpdesk experience, at least two years of similar experience, and proficiency with Windows and Office 365. The position pays €24,000 gross per year and offers health insurance, public transport reimbursement, and other benefits.
