Description
HELPLINE is hiring an On-Site Support Technician to join an IT support team of three and provide responsive on-site support to approximately 1,200 users. The role covers PC, Mac, meeting rooms, smartphones, and other IT-related issues, with a strong English-speaking user base. Candidates need at least two years of proven on-site support experience, proficiency with Windows, Mac, mobile environments, Office 365, remote-access tools, and related administration and documentation platforms, and C1-level English communication skills. The position is based in HELPLINE’s Lyon agency and includes health insurance, commuting-cost coverage, meal vouchers, a referral bonus, training, and internal mobility.
