Description
Hireframe is hiring a full-time, remote Onboarding Coordinator to manage customer onboarding and installation projects from kickoff through completion. The role coordinates customers, third-party installation vendors, and internal teams; schedules installations; tracks milestones; maintains documentation; escalates technical issues; performs remote quality assurance; and proactively manages project risks. Candidates need at least two years of relevant project coordination, onboarding, customer success, account coordination, or similar client-facing experience, strong communication and organizational skills, and proficiency with Google Workspace or Microsoft Office. The position supports U.S. Eastern Time business hours and includes HMO health coverage, paid time off, bonuses, and professional development opportunities.
