Description
HomeMade is hiring an Onboarding Partner to conduct initial customer assessments and onboarding for aged-care customers. The role involves welcome calls, virtual assessments, care and support planning, budgeting, customer education, portal adoption, support-provider onboarding, and coordination with clinical and support teams. The position requires strong communication, customer service, empathy, decision-making, time management, and familiarity with Google Workspace, Salesforce, and cloud-based systems. It is a hybrid workplace with office and remote work, and includes parental leave, paid leave, superannuation, and a reward program.
