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Onsite Customer Service Representative at Associa

Department: Customer Service

Compensation

$25 – $27/hr

Location
Castro Valley, California
Type
Full-time
Level
mid

Summary from listing

Common Interest Management Services is hiring a full-time, onsite Customer Service Representative in Castro Valley, California. The role provides customer service and administrative support for an HOA community, including handling resident and third-party inquiries, processing work orders and architectural applications, conducting site inspections, managing keys and gate distributions, maintaining databases and spreadsheets, preparing reports, and tracking violation letters. The position requires 2+ years of customer service experience, strong communication and organizational skills, Microsoft Office 365 and CRM proficiency, and a valid driver’s license and vehicle insurance. The schedule is Monday through Friday from 8:00 AM to 4:30 PM, with pay of $25.00 to $27.00 per hour.

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