Summary from listing
The Onsite Support Engineer will provide onsite L2 field support in Hong Kong, handling network monitoring alerts, initial triage, connectivity troubleshooting, device and workstation support, hardware and asset management, patching, vulnerability management, data centre maintenance, and user account administration. The role also supports L3 engineers and vendors, collaborates on complex issues, and maintains technical documentation. Candidates should have 5–10 years of onsite field support experience, ITSM ticketing, network and device troubleshooting, and Intune experience.
