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Onsite Technician 1st / 2nd Level Support (m/w/d) at Everience

Department: User support functionsSeniority in posting: senior

Language
Setup
On-site
Location
Luxembourg
Type
Contract
Level
entry
Posted

Description

Everience is recruiting an IT Support Specialist to provide first- and second-level support for workstations, mobility devices, computer systems, and inventory units; assist with infrastructure installations, replacements, changes, relocations, and removals; process incidents and requests; monitor production environments; and maintain customer service and documentation. The role requires at least one year of onsite support and customer care experience, IT support experience in a large enterprise environment, fluent English and French, and strong analytical and interpersonal skills.

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