Description
The IT Support Specialist provides first- and second-level support for workstations, mobility devices, computer systems, Apple devices, inventory units, and local network printers. The role also handles installations, replacements, changes, relocations, removals, incident and request processing, monitoring, documentation, and customer service. It requires at least three years of onsite support and customer care experience, knowledge of Windows, Office, mobile and collaboration services, and strong communication skills.
