Description
Cabify is hiring an Operational Excellence Coordinator to lead the OEX team for individual passengers and corporate clients in the Argentina and Uruguay markets. The role focuses on optimizing customer journeys, improving service quality, leading improvement projects, and scaling operations through AI tools such as LLMs, prompt engineering, and OCR. Candidates need an engineering or related background, at least three years of process optimization or continuous improvement experience, at least two to three years leading teams, advanced Excel or Google Sheets proficiency, business intelligence dashboarding skills, and experience implementing AI workflows.
