Description
Cabify is hiring an Operational Excellence Coordinator to lead and support the Operational Excellence team for the Argentina and Uruguay markets. The role focuses on optimizing driver service processes, identifying journey friction points, leading improvement projects, collaborating with customer support, and implementing AI tools such as LLMs, prompt engineering, and OCR to automate operations. Candidates need an engineering or related background, at least three years of process optimization or continuous improvement experience, two to three years of direct team leadership, advanced Excel or Google Sheets skills, business intelligence dashboarding ability, and documented experience implementing AI workflows.
