Summary from listing
Ericsson is hiring a Service Delivery Manager to improve delivery workforce productivity through frameworks, tools, processes, and innovative delivery models. The role focuses on performance management, operational and business reviews, benchmarking, ML, AI, and automation for data analytics, and collaboration with senior stakeholders. Candidates need a bachelor’s degree or higher, preferably a B.Tech/M.Tech and MBA, and at least five years of professional experience in business operations, strategy, consulting, automation, AI, and analytics across telecom, IT, or related domains.
