Description
This role involves conducting, executing, and continuously improving operational planning and logistics activities to support Customer Service operations at customer sites. The planner independently manages processes with strong interdependencies across various functions like Customer Service, Warehousing, Logistics, IT systems, and external vendors. Key responsibilities include collecting and forecasting material demand, developing operational plans, coordinating order management in ERP systems, responding to emergency orders, managing stakeholder and vendor relationships, resolving operational issues, analyzing data for reporting, utilizing operational planning systems, leading continuous improvement initiatives, mentoring junior colleagues, and contributing to overall team efforts.
