Description
Downer Direct is hiring an Operations Administrator to support the delivery of team KPIs, service-level agreements, and end-to-end work order management across social infrastructure and citizen services contracts. Reporting to the Service Manager, the role manages workflows, data, client and stakeholder service, contract compliance, timelines, and general administrative and operational coordination. Required capabilities include MS Office, organisational and analytical skills, customer service, communication, prioritisation, and experience in a customer service environment; facilities or contract management experience and contract management systems experience are advantageous.
