Description
TEKsystems is hiring a Customer Service Representative for a contract, fully onsite role in Cupertino, California. The position supports a technology client by responding to support emails, investigating and resolving escalated customer complaints, using internal knowledge bases, identifying recurring issues, escalating complex matters, managing back-office operations, and documenting interactions. Candidates should have a background or interest in customer service, conflict resolution, or a related field, along with strong communication, organizational, and prioritization skills. The role pays $25.00 per hour and may include medical, dental, vision, retirement, insurance, HSA, transportation, and leave benefits.
