Description
The Level 2 Technical Support Analyst will provide Tier 2 technical support for the PRIIP Cloud product team and its bank clients, manage technical requests, produce and explain Key Information Documents for exotic structured products, answer questions about risk metrics, analytics, and costs, and help integrate clients into the product’s systems. The role requires at least one year of Structured Products experience, programming literacy, customer-facing technical support skills, and knowledge of software operations, with collaboration across software, quantitative, regulatory, legal, and linguistic teams.
