Description
The Operations Associate role supports all operational and customer service functions in a small to mid-sized banking office. The position is responsible for cash vault and ATM management, negotiable instruments auditing, compliance and security adherence, new account documentation review, BSA form filing, and routine cash drawer balancing and research. It also includes direct customer servicing such as opening deposit accounts, taking loan applications, closing consumer loans, processing monetary transactions, handling account maintenance, and making referrals. The role requires strong communication, professionalism, technical literacy, and the ability to work independently in a fast-paced environment.
