Description
MEDFAR is hiring a permanent, full-time Operations Coordinator – Technical Support to optimize the Technical Support team’s operations, maintain tools and procedures, track performance indicators, prepare staffing forecasts, support budgeting and quality initiatives, and train new employees. The role is hybrid, requires candidates to reside in Quebec, and demands proficiency in French and English, a DEC or relevant university degree, 3–5 years of experience in technical support, customer support, or operations, and strong Salesforce, analytical, communication, and organizational skills. Benefits include RRSP contributions, comprehensive group insurance, paid time off, onboarding, and internal growth opportunities.
