Description
The Operations Excellence Program Manager will lead large-scale, data-driven programs across 17 markets in APAC, Europe, and Turkey, improving operational efficiency, customer, rider, and vendor experience, and scaling service delivery. The role manages program goals, timelines, risks, resources, KPIs, governance, stakeholder influence, and cross-functional teams, while contributing to best-practice sharing and service transformation. It requires at least six years of experience in program management, operations, or process optimisation, along with analytical, data, and communication skills. The position is based in Budapest and includes life, accident and health insurance, a health package, and other benefits.
