Summary from listing
The role handles client requests from retail travel agencies and manages airline ticket quotations, issuance, reissuance, cancellations, changes, operational contingencies, complaints, claims, and alternative solutions. It also coordinates with airlines and suppliers, ensures compliance with fare and internal policies, and coordinates daily invoicing. The position requires at least three years of experience at IATA travel agencies and two years in consolidation, advanced GDS Sabre and Amadeus proficiency, and availability for rotating shifts including weekends and holidays.
