Description
The role owns a core operational domain in an early-stage fintech company, such as customer, payment, or financial crime operations. The person will handle initial operational cases, identify process gaps, design and launch production automations and AI agents, build an operating model that routes complex decisions while automating routine work, and collaborate with Product and Engineering to create operational tools and workflows. The position requires at least three years of relevant product, process, or regulated financial-services experience, hands-on operational experience with queues, cases, or transaction processing, and knowledge of financial-services operations. It offers an annual salary of $180,000 to $220,000 USD, visa sponsorship, and is on-site in New York, New York, United States.
